development site

Terms & Conditions

Conditions and Terms of Service

B9Creations, LLC (“B9Creations”) offers online sales at b9creator.com according to the conditions described in this section. If you visit and shop at b9creator.com, you accept these conditions. Please take the time to consider them. If you do not accept these Terms, do not use this Website. B9Creations reserves the right to modify at any time and without notification its website and its sales policies. If you are not in agreement with one or many of these conditions, please do not use the website in any way.


All information, images, descriptions, applications, demonstrations or programming examples contained on this website are presented for instructional value and are not guaranteed for any precise objectives. Although B9Creations does everything possible to provide the best information possible, B9Creations can not guarantee that this information is just and precise and assumes no responsibility for omissions or errors. Furthermore, B9Creations assumes no responsibility for damages resulting from the use of the material contained on its website, or for transgressions of copyrights and/or intellectual property from a third party relative to the use of said material.

All products sold by B9Creations are of good quality and are considered as being reliable. On the other hand, B9Creations warns against their use in an application, in a medical tool or system, in any domestic, commercial or industrial product where an error could result in harm or even death of a human being or an animal.

The primary responsibility for the use or operation of a robot tool (or its technology) in the presence of human beings falls on the user. Be vigilant and act prudently.


Payment Methods

Credit card: In order to pay by credit card, you will be required to enter your credit card number with the date of expiry once you reach Checkout.  

PayPal: You will complete your transaction via the PayPal interface.

Bank Transfer:  You will be required to initiate the transfer per instructions included in your order confirmation.

Check:  You will be required to send the payment per the instructions included in your order confirmation.


Returns

Due to the specialty use and limited shelf life of our products all sales are final. We will, however, replace a part(s) that has been damaged in shipping. To receive a replacement the original part(s) must be returned to us. An exact duplicate of that item will be replaced. Item must be returned within 20 days from delivery to qualify for a replacement.

Postal and Billing Address:

When you place an order at B9Creations, the information relative to the postal and billing addresses are immediately included in our internal database in order to be able to respond correctly and quickly to the service you request, the delivery of a product or service. This information is conserved strictly for internal use of customer service and is used strictly to serve you better.

Email Address:

When you place an order at B9Creations, your email address is also collected in order to communicate during delivery of your purchase. This email address is also conserved in our database in order to serve you better.

Your sensitive information is never shared, rented or sold to a third party.

Shipping

In stock items and materials are typically packaged and shipped out once per week so please allow up to 4 weeks from purchase to delivery.

Shipping in the USA: We ship everywhere in the USA and Canada via FedEx.

Shipping outside the USA: We ship everywhere outside of the USA and Canada via UPS and/or FedEx. B9Creations tries to respect the delivery date shown. However, all delivery dates are approximate due to Customs formalities. All dispatches are insured. Sorry, we do not ship to APO addresses or to the following countries: Cuba, Iran, Libya, North Korea, Sudan, Syria.

Taxes, Duties, etc.

All orders with a South Dakota shipping address will include the South Dakota sales tax on your order. This tax does not apply for orders outside of the U.S.A. but you may have duties, taxes and/or custom fees charged upon delivery. These fees vary from country to country. You are responsible for paying these fees. If you refuse to pay them upon delivery, your package may be returned to us.  Upon receipt, we will refund your product (minus a 25% restocking fee and shipping fees for both ways).

For more information, we strongly advise you to check with the Customs department in your country about its import policies.